• Solve The Right Problem Before Investing In Change

    A2P.Services helps SMEs identify the real business problem before investing in technology, process improvement or transformation initiatives.

    Understand the cause. Align stakeholders. Deliver meaningful change.

  • Are You Seeing These Symptoms?

    Many organisations know something isn't working. The challenge is identifying why.

    • Projects that deliver activity but not results
    • New systems that fail to solve the expected problem
    • Teams with conflicting priorities and objectives
    • Processes that have become inefficient, inconsistent or difficult to scale
    • Stakeholders who disagree on what success looks like
    • Change initiatives that consume time and budget without delivering lasting improvement

    These are often symptoms, not root causes.

    Before investing further in technology, consultants or transformation programmes, it's worth understanding what's really happening.

    That's where the PACED approach starts.

  • The PACED Approach

    Keeping delivery on track. No rushing. No stalling. Just consistent progress.

    1

    P - Prove

    Find the right challenge to solve, not the obvious problem.

    Investigate, challenge and validate assumptions. Ensure the real challenge is understood, documented and agreed before significant investment is made.

    2

    A - Analyse

    Understand the current state, future state and the gap between them.

    Bring together business, operational and technical perspectives to create a shared understanding of what exists today and what needs to change.

    3

    C - Capture

    Define the requirements needed for success.

    Document business and technical requirements, user journeys, use cases and user stories. Validate them with stakeholders and maintain traceability through delivery.

    4

    E - Execute

    Collaborate, build, deliver and measure.

    Keep teams focused on solving the agreed challenge, deliver the solution and collect evidence of the value created.

    5

    D - Demonstrate

    Prove the outcomes delivered.

    Show how the solution addressed the original challenge, demonstrate measurable value and secure stakeholder agreement and sign-off.

  • Services

    Discover | Design | Deliver | Develop

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    Discover

    Understanding the real business problem

    • Business Analysis
    • Process Mapping
    • Stakeholder Analysis
    • Requirements Discovery
    • Current-State Assessment
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    Deliver

    Implementing change successfully

    • Programme Management
    • Project Management
    • Change Delivery
    • Vendor Management
    • Benefits Tracking
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    Design

    Creating practical solutions

    • Transformation Strategy
    • Target Operating Models
    • Process Redesign
    • Product Strategy
    • Service Design
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    Develop

    Building internal capability

    • Coaching
    • Training
    • Frameworks
    • Governance

  • Recommendations

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    Robert Johnson,

    VP Information Services Europe @ TTI, Inc.

    Pete not only knows how to execute, he is equally visionary with the gift to inspire on reasoning, purpose and opportunities associated with this vision. Pete is truly an asset to any organization who wish to embark on new avenues and leaders who know ho to articulate the target.

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    Francois Boshoff,

    Vice President

    @ Sinch

    Pete is an innovative and inspiring leader that does not lack in ideas, encouragement and is always ready to help. He has a keen eye for opportunity and usually sees the big picture before anybody else. He also has impressive strategy creation capabilities and a passion for execution, especially in cutting edge areas. I recommend Pete 100%.

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    Mikko Lavanti,

    Senior Vice President

    @ Nokia Mobile Networks

    Pete was leading our training solutions for Broadband business globally. During this time he lead a small team who was extremely customer focus and innovative to find new ways of providing training. His work helped us to win new customers and typically customers were delighted of his work.

     

  • About Me

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    Meet Pete

    Business Analyst | Service Delivery Manager | Product Manager | Transformation Specialist

    After 25 years delivering transformation within organisations such as Nokia and BT, I now help SMEs apply the same structured problem-solving approaches without the cost and bureaucracy normally associated with large consultancy firms.

    ✅ Business Analysis
    ✅ Transformation Strategy
    ✅ Programme Delivery
    ✅ Process Improvement
    ✅ Change Leadership

    Linkedin Profile:

    https://www.linkedin.com/in/petejwallace/

    Understand the problem. Design the solution. Deliver the outcome.

  • Contact Form

    Interested in working together? Get in touch

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